You, our customer, are very important to us and we continually strive to bring you innovative merchandise with the exceptional high quality you have come to expect from us. We offer you a 100% satisfaction guarantee. You may return unused, current merchandise for an even product exchange or for a full refund, but not including shipping charges. Please include the order number, item number, reason for return and requested resolution (size exchange or credit).
Personalized or custom merchandise cannot be returned, unless it arrived damaged.
You may contact our Customer Service Department (855.687.5820) regarding any returns. If merchandise was damaged in shipment, please call our Customer Service Department (855.687.5820) ASAP. The Carrier will need to inspect the shipment and claim will be submitted. You may return your package to:
7200 Industrial Row Dr.
Mason, OH 45040
Please note: All returns or exchanges must be received within 30 days of order receipt. We will only accept returns or exchanges that are in new condition. Items that have been washed, worn, damaged, or otherwise cannot be considered new will not be accepted for a return or an exchange.